Connecting with the Millenials

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Today I was a hypocrite. I stood in a long line waiting for a ticket while I watched the 20-something-year-old behind the desk chew his gum and work at a leisurely pace while several other employees walked by without offering any assistance. The other “older” people in line said things like “I’ve been waiting for 20 minutes!!” and “You would think someone else would offer to help” but the employee continued at his own pace, moving casually through his tasks. I felt my aggravation grow. I looked at him with annoyance. Then I called myself a hypocrite. This employee personified […]